Since the HOP program began on a pilot basis in the summer of 2003, the following departments have so far been through the structured 7-week evaluation that constitutes Phase I.
| Purchasing Department |
Kathy Scarlett, Director |
| Planning, Zoning & Building Department (Selected Divisions) |
Barbara Alterman, Executive Director |
| Information Systems Services Department (Selected Divisions) |
Steve Bordelon, Director |
| County Cooperative Extension Service |
Clayton Hutcheson, Director |
| Water Utilities Department |
Gary Dernlan, Director |
| Engineering & Public Works Department (Selected Divisions) |
George Webb, Director |
| Environmental Resources Management Department |
Richard Walesky, Director |
| Library Department |
Jerry Brownlee, Director |
| Facilities Development & Operations Department |
Audrey Wolf, Director |
| Community Services Department |
Edward Rich, Director |
| Parks & Recreation Department |
Dennis Eshleman, Director |
| Internal Auditor |
Joe Bergeron, Internal Auditor |
| Medical Examiner's Office |
Dr. Michael Bell, Medical Examiner |
| Palm Tran |
Chuck Cohen, Executive Director |
| Office of Small Business Assistance |
Hazel Oxendine, Director |
Other departments are underway or preparing for HOP, including Human Resources and Risk Management.
For more information on the program, and to discuss your department's participation, contact Wil Brown, Senior Management & Operations Consultant, at 355-2029.
Starting in mid 2005 departments have begun utilizing the evaluation findings of phase 1 to redesign their performance measurement programs. The phase 2 Building Blocks of High Performance guides departments through the redesign process that emphasizes clarity, usability, meaningfulness, input from a variety of business perspectives and coordination with a departmental strategic plan.
As departments progress through the HOP phase 2: Building Blocks of High Performance, the Racing to Performance Redesign table is updated. In addition, progressing through the building blocks directly impacts the redesign results gauges - see the Gauging Performance Program Redesign! For more information on the program, and to discuss a specific department's participation in the HOP phase 2: Building Blocks of High Performance, contact Wil Brown, Senior Management & Operations Consultant, at 561-355-2029.
