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Consumer Affairs Directory

 
 

About Us

 

The Consumer Affairs Division is a Palm Beach County government agency of the Public Safety Department. We assist residents and visitors with advice and information about unfair, fraudulent or deceptive practices of businesses and landlords. We regulate taxi cab, limousine, local moving companies and non-consent towing companies.

Fast Facts about the Palm Beach County Consumer Affairs Division

  1. Written Inquiries/Disputes received yearly - 2,500
  2. Total phone calls each year - 50,000
  3. Number of "walk-in" visitors each year - 4,000
  4. Dollars recovered for consumers each year - up to $1 million
  5. Number of businesses tracked in our data system - 22,000+
  6. Number of activities related to cases investigated - 214,000
  7. Number of vehicle for hire drivers licensed to operate - 3,000+
  8. Number of vehicle for hire businesses - 500
  9. Number of local moving companies licensed - 55
  10. Number of non-consent towing companies licensed -- 53

Consumer Affairs Ordinance

 

Services

 

File an E-Dispute

Look up a Business

 

Contacting us

 
50 South Military Trail
Suite 201
West Palm Beach, FL 33415
West Palm Beach Area:
(561) 712-6600
Boca/ Delray/ Glades:
Toll Free 1-888-852-7362
FAX:
(561)712-6610

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