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Vehicle for Hire Directory

 
 

Consumer Affairs Directory

 
 

Contact Us

 
50 South Military Trail
Suite 201
West Palm Beach, FL 33415
West Palm Beach Area:
(561) 712-6600
Boca/ Delray/ Glades:
Toll Free 1-888-852-7362
FAX:
(561)712-6610

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Vehicle for Hire Service Standards

 

The following standards have been approved and are to be clearly visible in every vehicle-for-hire operating in Palm Beach County, Florida.

Passenger expectations:

  • A clear understanding of the fare (or fare rate)
  • To examine the driver's I.D. badge
  • To direct the destination and route used
  • The most direct or efficient route to your destination
  • A courteous English-speaking driver who knows the streets of Palm Beach County
  • Only the "permitted" driver and paying passengers in vehicle
  • A driver who knows and obeys all traffic laws
  • Air-conditioning on demand
  • No AM/FM radio or CD/Cassette unless requested
  • Non-smoking driver upon request
  • Clean passenger seat area
  • Clean trunk
  • Child restraint seat, if required

Driver expectations:

  • To be paid for services provided and a deposit upon request
  • No illegal activities in vehicles
  • Personal safety
  • To maintain a safe environment
  • Non-smoking passenger(s) upon request

A gratuity for good service is customary, but not required.

 

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