The following standards have been approved and are to be clearly visible in every vehicle-for-hire operating in Palm Beach County, Florida.
Passenger expectations:
- A clear understanding of the fare (or fare rate)
- To examine the driver's I.D. badge
- To direct the destination and route used
- The most direct or efficient route to your destination
- A courteous English-speaking driver who knows the streets of Palm Beach County
- Only the "permitted" driver and paying passengers in vehicle
- A driver who knows and obeys all traffic laws
- Air-conditioning on demand
- No AM/FM radio or CD/Cassette unless requested
- Non-smoking driver upon request
- Clean passenger seat area
- Clean trunk
- Child restraint seat, if required
Driver expectations:
- To be paid for services provided and a deposit upon request
- No illegal activities in vehicles
- Personal safety
- To maintain a safe environment
- Non-smoking passenger(s) upon request
A gratuity for good service is customary, but not required.
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