Palm Beach County Logo, link to home page
 
Water Utilities About Our Utility  Customer Service  Developer Info  Facilities  Water Facts  Contact Us
You are here:  
 

Customer Service Directory

 
 

Directory

 
 

Where does the Water Utilities Department get its water supply?

 
Water is drawn from an underground aquifer via well fields located inland, away from saltwater intrusion. Rain water percolates down into the aquifer through layers of soil and sand which act as natural cleansing filters to remove impurities. To assure the safety of our drinking water, Palm Beach County aggressively monitors well quality through the County's Sourcewater Well Field Protection program.

Back to FAQ Index
Last Updated : 02/08/2007
 

FAQs

 
  1. Why is my water bill higher than normal this month?
  2. Who do I call about a water main break or a fire hydrant leak?
  3. Who do I call if I have a question about my bill?
  4. Where does the Water Utilities Department get its water supply?
  5. I forgot to pay my bill. How long do I have before my water is shut off?
  6. Why isn't my tap water cold?
  7. How can I make a payment?
  8. When do I need to boil my water?
  9. Can I make cash payments?
  10. Can I have my water service shut off while I'm gone for the summer?
  11. When do I get my deposit back?
  12. How safe is our drinking water?
  13. How do I set up an account?
  14. Who do I call in case of an emergency?
  15. Why do I still have to pay a monthly fee even though my service has been suspended while I am out of town?
Last Updated : 02/08/2007