• Customer Service
• Payment Options
• Access Your Account Online
• Frequently Asked Questions
• Residential Rates and Fees
• Nonresidential Rates and Fees
• Pretreatment
• Backflow Prevention
• Excessive Water Consumption
• Policies and Procedures
• Service Area Map

• Student Activities
• Wakodahatchee Wetlands
• Green Cay Wetlands
• Optional HOA Agreement
• Optional HOA Agreement FAQs
  
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The water is pumped from wells approximately 150 feet underground, where the temperature is approximately 75 degrees. At this depth, the water temperature only varies about 4 degrees year round.

Back to FAQ Index

1. Why is my water bill higher than normal this month?
2. Who do I call about a water main break or a fire hydrant leak?
3. Who do I call if I have a question about my bill?
4. Where does the Water Utilities Department get its water supply?
5. I forgot to pay my bill. How long do I have before my water is shut off?
6. Why isn't my tap water cold?
7. How can I make a payment?
8. When do I need to boil my water?
9. Can I make cash payments?
10. Can I have my water service shut off while I'm gone for the summer?
11. When do I get my deposit back?
12. How safe is our drinking water?
13. How do I set up an account?
14. Who do I call in case of an emergency?
15. Why do I still have to pay a monthly fee even though my service has been suspended while I am out of town?