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If water service in your neighborhood needs to be interrupted to facilitate repairs to a water main, you may be requested to boil your drinking water as a precautionary measure. If less than 300 people in your neighborhood are affected, a tag will be hung on your door to notify you. If more than 300 people are affected, you will be notified through the local media. For details on boil water notices, contact us at (561) 740-4600 select option 4.

Back to FAQ Index

1. Why is my water bill higher than normal this month?
2. Who do I call about a water main break or a fire hydrant leak?
3. Who do I call if I have a question about my bill?
4. Where does the Water Utilities Department get its water supply?
5. I forgot to pay my bill. How long do I have before my water is shut off?
6. Why isn't my tap water cold?
7. How can I make a payment?
8. When do I need to boil my water?
9. Can I make cash payments?
10. Can I have my water service shut off while I'm gone for the summer?
11. When do I get my deposit back?
12. How safe is our drinking water?
13. How do I set up an account?
14. Who do I call in case of an emergency?
15. Why do I still have to pay a monthly fee even though my service has been suspended while I am out of town?